Privacy Policy
This privacy policy outlines how Brett-Chinnery Consulting ("we," "us," or "our") collects, uses, stores, and discloses your personal information in accordance with the New Zealand Privacy Act 2020. We are committed to protecting your privacy and being transparent about our practices.
1. What is Personal Information?
Personal information is any information about an identifiable, living person. This includes, but is not limited to, your name, contact details, and purchasing history.
2. Collection of Personal Information
We collect personal information directly from you when you:
Create an account: This includes your name, email address, and a password.
Place an order: We collect your name, billing and shipping address, email, phone number, and payment information.
Subscribe to our newsletter or marketing communications: We collect your email address.
Contact us: We collect any information you provide in your correspondence with us.
Browse our website: We automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, and pages you visit. This is done using cookies and other similar technologies.
3. Use of Personal Information
We use the personal information we collect for the following purposes:
To provide our products and services: This includes processing your orders, fulfilling deliveries, and managing your account.
To communicate with you: We use your information to send you updates about your orders, respond to your inquiries, and provide customer support.
For marketing and promotional purposes: With your consent, we may send you emails about new products, special offers, and other updates we think may be of interest to you. You can opt out of these communications at any time.
To improve our website and services: We use data about your browsing habits to analyze user trends and enhance your online shopping experience.
For security purposes: We may use your information to prevent fraudulent activity, protect our business and customers, and comply with legal obligations.
4. Sharing and Disclosure of Personal Information
We will not disclose your personal information to third parties except in the following circumstances:
Service providers: We may share your information with trusted third-party service providers who assist us in operating our business. This includes payment processors, shipping companies, and IT and marketing service providers. These third parties are only provided with the information necessary to perform their services and are required to protect your information in a manner consistent with this privacy policy.
Legal requirements: We may disclose your information if we are required to do so by law, court order, or a government agency.
Business transfers: In the event that our business is acquired or merged with another company, your personal information may be transferred to the new owners to allow us to continue providing products and services.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. They help us remember your preferences, keep you logged into your account, and personalize the content and advertisements you see.
By using our website, you consent to our use of cookies. You can manage your cookie preferences through your web browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Storage and Security
We take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We use a combination of physical, electronic, and procedural safeguards, including firewalls and data encryption, to ensure your information is held securely. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
Access your information: You can request a copy of the personal information we hold about you.
Correct your information: If you believe that any of your personal information is inaccurate or out of date, you have the right to request that it be corrected.
Withdraw consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the details provided below. We will respond to your request within the timeframes required by law.
8. How Long We Keep Your Information
We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When we no longer need your information, we will securely destroy it.
9. Contact Us
If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at:
Brett-Chinnery Consulting
apparel@brettchinnery.co.nz
10. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website. We encourage you to review this policy periodically.